Aftermarket truck protection often claim customer-centric values, yet their actual practices suggest a primary focus on their financial interests. This discrepancy between promise and practice is evident in several areas.
Worn out or Failed?
A prime example is the handling of claims for wear and tear. While aftermarket providers claim to cover part failures, the devil is in the details—the fine print often excludes coverage for parts that are merely worn out. TruckClub™ addresses this issue head-on by covering parts that exceed the manufacturer's recommended wear limits, ensuring more comprehensive protection for truck owners.
Extra Maintenance!
Improper maintenance is another loophole frequently exploited to deny coverage. Many providers impose their own maintenance schedules, which tend to be more stringent than the manufacturer's recommendations. This approach can force truck owners to incur additional, often unnecessary, expenses to maintain coverage eligibility. TruckProtect™ streamlines this process by aligning coverage requirements with the OEM's maintenance intervals, simplifying compliance for truck owners.
You have to stop driving.
The issue of continued operation serves as the most significant sticking point for many in the industry. Traditional warranties often include clauses that void coverage for that claim if a truck is operated after a problem is detected, no matter how minor the issue or the lack of further damage caused by continuing to operate. TruckClub™ tackles this challenge by covering continued operation under all plans, acknowledging the reality of trucking logistics where stopping for minor issues isn't always feasible. Check out our blog titled "TruckClub's innovative approach to continued operation Coverage" to find out more about our FinalStretch™ benefit.
In essence, TruckClub™ strives to bridge the gap between the marketed promises of aftermarket coverage and the actual needs of truck operators, offering solutions that genuinely reflect the necessities and challenges of our Members.